Yes! We offer free Standard Shipping on all orders with no minimum purchase required. Shipping is available to all 50 U.S. states only.

We ship within the United States (all 50 states) only. We do not offer international shipping at this time.

Orders are typically processed within 0–1 business day. After shipment, Standard Shipping takes 3–5 business days. Orders placed after 5:00 PM Pacific Time will be processed the next business day.

Once your order ships, you will receive a tracking number via email. You can use it to track your package at any time.

We accept returns only for defective items, items damaged in transit, or wrong items received. We do not accept returns for change of mind or personal preference. You must contact us within 30 days of delivery to request a return.

If your order arrived damaged, please contact us within 72 hours of delivery with photos of: the damaged item, the outer shipping box, the shipping label, and the inner packaging. Email us at support@northcarryco.com.

Once we receive and inspect your return, refunds are typically processed within 3–7 business days. Your bank may take additional time to post the refund.

We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with SSL encryption and PCI-DSS compliant processors.

Please contact us as soon as possible at support@northcarryco.com. If your order has not entered processing or shipment, we may be able to cancel it.

Email: support@northcarryco.com | Phone: +1 (929) 274-8055 | Hours: Monday–Friday, 9:00 AM – 6:00 PM PT